• Serve as technical and strategic point of contact for key accounts including BMW Latin America, CNH Mexico, CNH Mexico, Inchcape Caribbean, and IVECO Argentina & LATAM, managing relationships across multiple stakeholders and organizational levels.
• Conduct structured diagnostic audits of dealer standard processes to identify operational gaps, prioritize improvement areas, and define action...
Senior Trainer / Innovation Leader. 2017 – 2022
• Acted as the designated technical and process resource for automotive client accounts across the United States, Canada, Mexico, Latin America, the Caribbean, Spain, and Germany — coordinating cross-functional efforts and ensuring alignment between client needs and delivered solutions.
• Supported the BMW Middle East Retail Standards audit proc...
Researcher – Production, Innovation and Technology Group (PIT). 2013
• Developed software to solve the Shortest Path Problem (SPP) for Cundinamarca using algorithms such as Dynamic Programming and Dijkstra
• Provided academic support to research seedbed students and thesis assistants.
Researcher – Experimental Production Group (PE). 2012
• Developed route planning software for goods delivery...