Years of experience: 6

Customer Care SpecialistLive ChatChat SupportHelp Desk SupportCustomer Service

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Carlos's Career Path
StaffNov. 2025 -
Mar. 2026
nclStaff
Assisted guests with tour bookings, inquiries, and onboard sales. Provided detailed destination information and excursion logistics. Delivered high-level customer service in a fast-paced environment. Supported daily operations and coordination with tour providers.
Academic CoordinatorNov. 2024 -
Oct. 2025
WELLFEM SPA (OTEC)Academic Coordinator
Managed Client relations and administrative operations. Handled payments, invoicing, service coordination and customer follow-up. Provided post-sale support ensuring client satisfaction. Coordinated programs, enrollments, and service delivery.
Visual MerchandiserAug. 2022 -
Oct. 2024
H&M STORE TEMUCOVisual Merchandiser
Delivered excellent customer experience and contributing to sales growth. Promoted to Leadership Responsibilities within the Store Team. Strategic Visual and commercial planning to reach target revenues. Effective team schedule management and coordination. Organizing and launching new collections according to H&M brand Guidelines and visual identity.

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