Carmen's Posts
- 0Carmen Van Vuuren
Product Design Lead @Sozolabs
is willing to share expertiseTargeted audits to remove friction and boost use - 0
How I can help you
I review your product, app, onboarding, or site to find where users get stuck and why they drop off. You get clear, practical changes that make it easier for people to finish key tasks and keep using your platform with less support and confusion.
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People I am looking for
- Find blockers in onboarding, checkout, and core flows - Map current βas isβ journeys and pain points - Deliver a full audit with simple, clear fixes - Help grow task completion, repeat use, and feature adoption - Turn vague UX issues into a focused action list
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Experience & Cases
- Product owners in mid to large companies - Digital leads in mining and industrial firms - Stakeholders in pharma and biotech - HR and operations teams with internal tools - Any team owning a web or app experience
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- Cut unused steps and confusing flows - Simplified HR review app to 3 key actions - Added a short wizard to guide each task - Raised task completion and usage by 86% - Worked with teams needing audits to fix real user problems
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How to contact


