Years of experience: 13

Call Center SupervisorCall CenterLife CoachingFounderConsultingBusiness Owner

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Anais's Career Path
Founder & Creative Project LeadJan. 2026 -
Present
AVA CREARTWORKFounder & Creative Project Lead
ThailandDesigned and facilitated creative workshops combining art, mindfulness and personal development Developed human-centered experiences focused on self-awareness and emotional well-being Created digital and physical tools (affirmation cards, guided exercises)
Business Development ConsultantNov. 2025 -
Present
Vanatera (company in creation)Business Development Consultant
Thailand/MadagascarSupporting market entry strategy and business structuring for a new venture in Southeast Asia. Contributing to partnership discussions with academic, institutional, and local stakeholders. Coordinating cross-border initiatives between Asia and Africa, including project-based collaborations. Assisting in defining value propositions and development opportunities in the Thai market.
Customer Experience & OperationsJan. 2024 -
Present
CLBSCustomer Experience & Operations
ThailandHands on experience in high-volume international customer operations within a multilingual service environment Strong understanding of customer journey, service quality standards, and operational workflows Collaborating with cross-functional teams in a fast-paced environment, ensuring service consistency and efficiency

Anais's Posts

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    How I can help you

    • Analyze current workflows and team routines • Map needs across teams and tools • Design and test new processes in one pilot team or unit • Adjust based on feedback and data • Roll out final workflows across the company • Track results and keep improving

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    People I am looking for

    • Startups and mid-size companies ready to scale • Brands like Vaniala Madagascar and Maison Hiray • Teams facing fast growth or change • Leaders who want clear, simple, and reliable processes

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    Experience & Cases

    • 10+ years building commercial strategy to reach national leadership • Team growth from 20 to 180 people • Business kept running and stable during Covid • Revenue multiplied by 5 in 10 years • Support for small businesses, startups, and solo founders

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    How to contact

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