Years of experience: 10
Data EntryBlog ManagerProofreaderContent WriterCopywritingAssistant
Trust Score
Exceptionally trusted; proven professional excellence.
John's Career Path
Nov. 2024 -Nov. 2025
TERRA KAFFEDirector of Operations
New York● Owned end-to-end retail operations across procurement, demand planning, fulfilment, and logistics for a
$12M+ global hardware and subscription business with 250+ SKUs.
● Partnered with executive leadership to structure board reporting, departmental KPIs, and operational
narratives supporting bridge and Series B fundraising processes.
● Led go-to-market and operational readiness for new hard...
Jan. 2022 -Jan. 2024
TERRA KAFFEOperations Manager
New York● Designed and managed a multi-node international 3PL fulfilment network supporting serialized SKUs
across direct-to-consumer and retail channels.
● Created and oversaw launch of subscription services, coordinated with engineering team on app
integrations
● Negotiated vendor agreements & built internal EDI (TrueCommerce) infrastructure with major retailers
● Managed international supplier rel...
Jan. 2020 -Jan. 2022
TERRA KAFFEOperations Associate
New York● Analysed marketing funnel performance and customer acquisition metrics, adjusting messaging and
campaign assets to improve conversion.
● Built dropship partnerships with nationally distributed coffee companies, and the supporting logistics
infrastructure to expand retail assortment without adding inventory complexity.
● Built operational dashboards and KPI frameworks used by leadership to m...