Years of experience: 14
Voice OverClient Relations SpecialistChief Customer Officer (CCO)Customer Success ManagerHelp Desk SupportCustomer Service
Trusted by top professionals
Trust Score
Exceptionally trusted; proven professional excellence.
Tyler's Career Path
Sep. 2024 -Present
Hound AppChief Customer Service and Training Officer
United States- Leads department of Customer Support
- Performs weekly product trainings
- Works with users on a daily basis to support, bug report, and perform product testing.
Nov. 2021 -May. 2023
Pathway Communications LTDTraining and Sales
Lewisville, Texas, United States- Perform thorough needs analysis with each client to determine the content and nuances of each particular training.
-Develop and test all training materials for each individual training performed.
- Train and teach all users of our technology how to apply the devices into their current workflow.
- Improving day to day operations for clients by streamlining processes and increasing efficiency...
Mar. 2019 -Nov. 2021
Clear TouchImplementation and Training Specialist
Dallas, Texas- Developed specialized training sessions pertaining directly to the attendees of my sessions
- Trained and coached individuals on using a wide range of products and various methods required in the classroom or office.
- Created training content for mass distribution throughout the nation.
- Traveled the western US for public speaking and provided training.
- Performed online training for cli...