Years of experience: 20

Document ProcessorTyping SpecialistData Entry SpecialistData EntryResearch AssistantPersonal Assistant

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Danita's Career Path
Executive DirectorNov. 2024 -
Present
PHL Service Design Studio | City of PhiladelphiaExecutive Director
Philadelphia, Pennsylvania, United States• Lead and manage a multidisciplinary team of designers, researchers, and strategists delivering equitable, accessible, and trauma-informed services across City government. • Co-create the Studio’s long-term vision, organizational strategy, team culture, and infrastructure, aligning service design practice with Citywide priorities and community needs. • Oversee service improvement initiatives...
Deputy Director of Strategic DesignSep. 2023 -
Nov. 2024
PHL Service Design Studio | City of PhiladelphiaDeputy Director of Strategic Design
Philadelphia, Pennsylvania, United States• Manage and coach team members by providing administrative, operational, and strategic support • Cultivate the team’s culture and growth • Support the Studio’s maintenance and growth • Lead and/or support projectsthat advance the Studio's mission to help City agencies improve service delivery for front-line staff and residents • Communicate about the Studio’s work internally and externally
Lead Service Design StrategistFeb. 2022 -
Sep. 2023
PHL Service Design Studio | City of PhiladelphiaLead Service Design Strategist
Philadelphia, Pennsylvania, United States

Danita's Posts

  • 3

    How I can help you

    Work with a seasoned professional with over a decade of experience in building operational infrastructure across various sectors, including government, finance, and retail. Currently open for project-based and part- or full-time roles.

  • 3

    People I am looking for

    Leverage expertise in organizational design, operations and process improvement, change management, strategic communications, and service design. Ideal for fast-growing organizations needing to align systems with growth or translating visionary ideas into executable plans.

  • 3

    Experience & Cases

    Offering support with: - Organizational design - Process improvement - Change management - Strategic communications - Service design - Writing and editing - Research assistance - Data entry - Administrative support

  • 3

    Providing: - Competitive project-based rates - Flexible working hours - Opportunity for long-term collaboration - Engagement in diverse sectors - Potential for full-time leadership role

  • 3

    How to contact

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