Years of experience: 14

Data Entry SpecialistData EntryMedicalCustomer Care SpecialistLive ChatCustomer Service

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Andre's Career Path
Workforce AnalystApr. 2019 -
Present
PenFed Credit UnionWorkforce Analyst
PapillionGoing over groups billing, policies, & enrollments
Member Service RepresentativeMay. 2018 -
Apr. 2019
PenFed Credit UnionMember Service Representative
PapillonAnswer calls and respond to emails, pertaining to dental, life, & disability claims Handle customer inquiries both telephonically and by email Manage and resolve customer issues Research required information using available applications Explaining group benefits to employees and employers
Enrollment SpecialistJul. 2017 -
Mar. 2018
MarcotteEnrollment Specialist
Greater Omaha AreaEnrolled members with group insurance benefits for clients, assisted with getting replacement cards, address changes, adding or removing dependents for qualifying events.