Years of experience: 5
TechnologyFood packagingBioTechAgroTech Gas & ChemicalsConsumer Industry
Trust Score
Exceptionally trusted; proven professional excellence.
Luis Aldahir's Career Path
May. 2025 -Present
StripeOperations Associate, PSO
Mexico City, Mexico
Jul. 2024 -Nov. 2024
NORISE Successful Business SolutionsJunior Consultant
Nuevo León, MexicoConducted comprehensive process surveys and documented models to identify operational inefficiencies and improvement areas. Delivered 21 surveys and modeled 5 processes, facilitating significant process enhancements. Analyzed and defined KPIs, business rules, and operational guidelines to optimize marketing and logistics processes. Identified and addressed process flaws through collaboration ...
Oct. 2023 -Jul. 2024
Uber FreightCustomer Support Specialist II
Monterrey, Nuevo León, MexicoAs a dedicated Customer Support Specialist at Uber Freight, I played a pivotal role in ensuring seamless operations by providing comprehensive support to shippers, carriers, and customers. My responsibilities encompass a wide range of tasks, including: Addressing and resolving diverse issues through inbound and outbound calls, as well as email communications. Leveraging my analytical skills t...