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Years of experience: 22
Solution IntegratorProject ManagerProduct ManagerSystem AnalystIT
Trust Score
Exceptionally trusted; proven professional excellence.
Jeffrey's Career Path
Jun. 2025 -Present
Yoh, A Day & Zimmermann Company (Client: Fidelity Investments)IT PROJECT MANAGER/AGILE SCRUM MASTER
Plano, TX• Leverage deep knowledge of Project Management and Agile Scrum principles to drive efficient, delivery-focused team operations and continuous improvement.
• Proactively manage dependencies, remove impediments, and establish effective ways of working across multiple squads.
• Use AI to generate data insights and JIRA/Kanban tools to identify KPI trends, improve team delivery performance, and ...
Oct. 2021 -May. 2025
StarbucksAGILE COACH and PROGRAM MANAGER
Seattle, WA• Managed data science based analytics teams to create algorithms for predicting staffing scheduling, staffing turnover, predictive supply and logistics for product and material ordering, and dashboard creation. Lead teams through transformation processes to transition to Agile Scrum or Kanban team approaches.
• As Product Owners, I guided stakeholders and Scrum Teams through Backlog Refineme...
Oct. 2020 -Oct. 2021
Perficient (Client: Blue Cross Blue Shield)AGILE COACH and SENIOR SCRUM MASTER
Dallas, Texas, United States• Agile Scrum Master and Agile Coach for multiple cross functional and technical teams to create refined user stories in Jira that reflect the business vision for creating personalization platforms for customer communications.
• Performed as the Scrum Master and Agile Coach for multiple scrum teams using sprints and Kanban approach.
• Managed healthcare client teams to create a predictive ana...