Years of experience: 2

Data Entry SpecialistData EntryHelp Desk SupportCustomer ServiceTech SupportIT

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Anthony's Career Path
Information Technology AssistantFeb. 2023 -
Feb. 2025
Ministry Of Education, Kenya (MOE)Information Technology Assistant
Nairobi County, KenyaProviding day-to-day technical support and IT assistance across the organization, ensuring minimal downtime and a high standard of service for all end users.
Information Technology AssistantFeb. 2023 -
Feb. 2025
Ministry of Education Butere Sub CountyInformation Technology Assistant
Delivered first-line IT support for hardware, software, and connectivity issues, resolving the majority of tickets at the first point of contact. Administered and supported Microsoft Office 365 accounts, including user provisioning, license management, password resets, and Teams/SharePoint troubleshooting. Assisted in the configuration, maintenance, and troubleshooting of local area network (...
Information Technology SupportSep. 2019 -
Nov. 2019
Kenya Revenue Authority offices Busia OSBPInformation Technology Support
Delivered support for over 100 users, resolving issues related to desktops, laptops, mobile devices, and networking equipment. Provided training to employees on best practices for using software tools, cyber security measures, and preventing system failures. Assisted with network setup and troubleshooting, ensuring reliable internet access and local network connectivity for all departments. S...

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