Charlotte, North Carolina, United StatesFocusing on the Lowe's DIY customer as the Lead PD over the Engage vertical of the eCommerce, Marketing, and Merchandising department. Leading a team of 2 Senior Product Designers, 3 Product Designers, 2 Content Strategists, and 1 Product Researcher, my Senior Manager and I tag team all things Lowes.com Homepage, Personalization, Chatbot, Non-Product Content/Articles, DIY-4U Virtual Initiativ...
Charlotte, North Carolina, United StatesSolving Lowe's Pro B2B customer needs serving those who serve others, specifically the Pro Sales Associates at the Pro Desk's in our stores who use our L4P CRM Salesforce Platform. UX methods: use case writing sessions, user research, story maps, journey maps, opportunity boards, personas, scenarios and storyboarding, wire-framing, prototyping, product demos Prototyping tools: Sketch, Invisio...