Years of experience: 46

Client Relations SpecialistMarketingService Quality ManagerCustomer Retention SpecialistCustomer Care SpecialistCustomer Service

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James's Career Path
Customer Service RepresentativeMay. 2025 -
Present
INTERCRUISES SHORESIDE & PORT/ Royal CaribbeanCustomer Service Representative
United StatesCustomer Service Representative, helping guest with boarding at Terminal 10 The Royal Caribbean Cruise terminal. And whatever else they need me to do.
Open Order SuperintendentAug. 2020 -
Apr. 2022
Otis Elevator CompanyOpen Order Superintendent
United States• Supervised a team of 13 mechanics and 13 Apprentices to ensure timely project completion and quality standards. • Managed procurement of supplies and materials, handling costs totaling $1M per month of completed projects. • Coordinated job scheduling and facilitated setup processes for smooth project execution.
Independent Travel AgentMar. 2016 -
Present
KHM Travel GroupIndependent Travel Agent
Greater Houston• Organized group and independent travel for up to 158 persons, including air, cruise, and hotel arrangements. • Led a successful trip to Rome and a Mediterranean cruise with 6 days in Holyland for 100 persons. • Utilized multiple booking platforms to efficiently handle travel plans for clients.

James's Posts

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    How I can help you

    Join a forward-thinking tech startup revolutionizing the industry with cutting-edge solutions. Our company thrives on innovation and collaboration, offering a vibrant environment to impact the future of technology.

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    People I am looking for

    As a Software Engineer, you'll design, develop, and implement software solutions, collaborating with cross-functional teams to enhance product offerings. Your role is crucial in driving the technical direction and ensuring high-quality deliverables.

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    Experience & Cases

    • Proficiency in Java, Python, or C++ • Experience with cloud services • Strong problem-solving skills • Familiarity with agile methodologies • Excellent communication abilities

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    • Competitive salary: $80,000 - $100,000 • Health and dental insurance • Flexible working hours • Opportunities for professional development • Generous vacation policy

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    How to contact

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