Years of experience: 10

Data Entry AssociateTyping SpecialistData EntryProofreaderCopywritingProject Coordinator

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Vix's Career Path
Project ManagerNov. 2022 -
Jul. 2024
Cosmetic Image MarketingProject Manager
Sausalito, California, United StatesManaged operational systems and program infrastructure for a national customer engagement and rewards program serving cosmetic surgery practices. My role focused on maintaining operational continuity, improving internal processes, and ensuring reliable program performance across multiple stakeholders. Key responsibilities included: • Managed day-to-day operations of a national points-based cu...
Operations + Tech Stack ManagerApr. 2022 -
Present
Rose HanOperations + Tech Stack Manager
Los Angeles, California, United StatesManage backend technical infrastructure and operational systems for a multi-six-figure digital education business serving a 100,000+ subscriber email list. My role focuses on maintaining reliable automation, checkout systems, customer access, and support operations that directly impact revenue and customer experience. Key responsibilities include: • Build and maintain automation workflows usi...
Marketing LeadApr. 2022 -
Aug. 2024
Go With GloMarketing Lead
New Orleans, Louisiana, United StatesSupported customer operations and backend systems for a digital education business delivering programs through Kajabi. My role focused on ensuring students could successfully enroll, access their programs, resolve technical issues, and move through the customer lifecycle without friction. I managed high-volume customer support using HelpScout and Gmail, resolving 100+ tickets daily while main...

Vix's Posts

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    How I can help you

    Expert in auditing and diagnosing core business systems to identify bottlenecks and optimize workflows. Skilled in automating manual processes, ensuring seamless data flow and system reliability. Capable of implementing scalable solutions and coordinating cross-functional teams.

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    People I am looking for

    - System auditing to map customer journey - Process standardization for efficiency - Automation to streamline operations - System setup for scalability - Continuous testing and iteration - Cross-functional alignment - Comprehensive documentation management

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    Experience & Cases

    - Seeking clients like Rose Han - Businesses with $500k+ sales - Large email subscriber base - Interested in optimizing tech stack - Focus on business development

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    - Supported a $780K digital education business - Improved system reliability and customer experience - Streamlined checkout and onboarding - Reduced manual workload - Enhanced scalability for growth

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    How to contact

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