Years of experience: 6
NigeriaTechnical Support AgentSupport SpecialistCustomer Support RepresentativeCall CenterPresentation Designer
Trust Score
Exceptionally trusted; proven professional excellence.
Toluwani's Career Path
Sep. 2025 -Jan. 2026
mymdocIT Associate
Lagos State, Nigeria
Aug. 2025 -Jan. 2026
mDoc Healthcare LimitedInformation Technology Associate
Lagos, Lagos State, Nigeria• Administered Google Workspace for the organization, managing user provisioning, de-provisioning, access control, password resets, and security configurations in support of onboarding and offboarding workflows. • Provided L2 technical support for internal users across Windows systems and cloud-based SaaS tools, ensuring minimal downtime and fast resolution in a healthcare environment. • M...
Jan. 2023 -Aug. 2025
Bitscape Technology Services LtdTechnical Support Specialist
Lagos State, NigeriaProvide Tier 2 and Tier 3 technical support to clients, both remotely and on-site Implement and manage Microsoft 365 tenants, including SharePoint, for Bitscape clients Deploy and maintain on-premises and cloud-based infrastructure for clients Administer Google Workspace environments Respond promptly to service requests and incidents through the service desk Install, configure, and troublesho...