Years of experience: 10
TranslatorOffice AssistantExecutive AssistantPersonal AssistantAssistantCustomer Service
Trust Score
Exceptionally trusted; proven professional excellence.
Adélaïde's Career Path
Jan. 2023 -Jan. 2024
GLOBE GROUPE SHOPPER HOUSEDirector of Operations - beauty
Paris, Île-de-France, France• Managing a team of 10 people – project managers, recruiters, field coaches - to deliver excellence to our luxury customers (Chanel, Dior, Guerlain, L'Oreal Luxe, PUIG): recruing, training and developing 2000+ beauty promoters in selecve beauty retailers (Sephora, Marionnaud, Nocibe). • Developing on-the-go e-learning soluons to cope with fast pace training needs.
Oct. 2021 -Dec. 2022
HublotRetail Manager
Paris, Île-de-France, FranceLeading all store operations in the DOS (direct operating stores) network, including staff training, stock management, performance analysis and strategic planning. Managing very different store profiles, from Place Vendôme flagship to seasonal Saint Tropez or Courchevel boutiques. Robust performance with a double-digit growth to 2019.
Aug. 2019 -Aug. 2020
SEPHORARetail Operations Manager
Hong KongSpearheaded opening of first ever Sephora store in Hong-Kong in 2019. Animated and orchestrated store floor. Recruited and led team of 25 to streamline customer service, team management. and drive sales. Performed cash and till, merchandising, and stock management tasks to enhance store profitability. Oversaw recruitment and retention, training, and performance management. • Contributed to ac...