Years of experience: 11

Customer Care SpecialistCustomer ServiceProduct ConsultantUX/UI Designer🐦 DesignStartup Founder

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Victor's Career Path
UX Research Operations ManagerDec. 2021 -
Present
SEEKUX Research Operations Manager
Hong Kong SAR
Senior UX Researcher/Research OperationsOct. 2018 -
Nov. 2021
HSBCSenior UX Researcher/Research Operations
Hong Kong SAR
UX Consultant / Project ManagerAug. 2014 -
Sep. 2018
Good Measure GroupUX Consultant / Project Manager
San Francisco Bay Area

Victor's Posts

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    How I can help you

    I can help your company shift how UX impacts your customer satisfaction and retention. - I can help review your team's practice - Design and build research plans - Explain methods and the impact - Create research roadmaps

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    People I am looking for

    I am open to working with organizations of all: industries, size, stage. - One man/women shop, YES! - Startups, YES! - Small, medium enterprises, YES! - Large corporations, YES!

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    Experience & Cases

    - 10+ years in UX research - Worn many hats: project manager, client relations, practitioner, operations and system manager - Oversaw/partaken in over 500 user interviews - Conducted projects with customers in: AU, HK, ID, MY, PH, SG, TH, US

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    How to contact

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