Years of experience: 7
Document ProcessorData Entry AssociateTyping SpecialistData Entry SpecialistData EntryBlog Manager
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Bright's Career Path
Nov. 2022 -Present
TechGeeks LTDOperations Manager
Uganda, KampalaLed a network performance enhancement initiative that increased network uptime by 15% and reduced service
disruptions by 25% within one year.
Managed a team of 20+ Network Operations professionals, driving a 20% improvement in operational efficiency and
consistently meeting KPIs related to network availability and SLA compliance.
Provided strategic recommendations for network infrastructure u...
Aug. 2020 -Oct. 2022
TechGeeks LTDAssistant Operations Manager
Uganda, KampalaAssisted in optimizing network performance, leading to a 10% improvement in network uptime and a 15% reduction
in service disruptions over a 12-month period.
Supported infrastructure improvements, increasing network capacity by 20% and reducing maintenance costs by
8%.
Contributed to initiatives improving customer satisfaction, leading to a 12% increase in client retention.
Provided operation...
Aug. 2018 -Mar. 2020
TechGeeks LTDNetwork Operation Center Engineer
Uganda, Kampala