Years of experience: 10

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Geraldine's Career Path
Cyber Security EngineerJul. 2024 -
Present
Techsol SystemsCyber Security Engineer
Harare, Zimbabwe• Implementation of Cybersecurity solutions for various clients in Zimbabwe using Darktrace, CyberArk, and other tools. • Provided 24/7 support and guidance from deployment to post-deployment for seamless client experience.
I.T Support TechnicianJun. 2022 -
Jul. 2024
ZimWorXI.T Support Technician
Harare, Zimbabwe
Information Technology TraineeJun. 2021 -
Jul. 2022
ZimWorXInformation Technology Trainee
Harare, Zimbabwe

Geraldine's Posts

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    How I can help you

    • Resolve client issues efficiently • Provide step-by-step guides • Ensure clients understand solutions • Tailor explanations to client expertise

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    People I am looking for

    • Seeking partnerships with any company in need of an Tech support consultant • Open to various client sectors • Focus on long-term collaboration

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    Experience & Cases

    • 7 years of experience in IT client onboarding • Expertise in resolving shift issues • Enabled team expansions • Served diverse client base • Familiar with a number of remote softwares like Anydesk, Connectwise, Teamviewer, RemotePC to name a few

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    How to contact

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    About myself

    Proficient at resolving complex technical issues, with expertise in remote tools like Anydesk and ConnectWise. Four years in Google Workspace, now focusing on cybersecurity presales. Successfully deployed major Darktrace projects and secured contracts worth $70k.

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    Job Description

    Seeking a technical support role that offers career growth and skill advancement. Eager to leverage diverse software expertise to deliver exceptional value to clients and enhance their technological experience.

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    How to contact

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