Years of experience: 7

Customer Retention SpecialistChat SupportClient Relations SpecialistCold Calling SpecialistAppointment SetterCustomer Support Representative

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Merlin's Career Path
Realtor AssociateMar. 2025 -
Present
DRERealtor Associate
Dubai-based Real Estate Consultant specializing in secondary market sales and rentals, with a strong focus on client advisory, contract management, and negotiation. Successfully closed multiple deals, guiding clients through the full sales process, including contracts (A, B, F), mortgage coordination, and transaction follow-ups. Actively engaged in the off-plan market, attending major develop...
Property ConsultantJan. 2024 -
Present
Nova Assets Real Estate LLCProperty Consultant
Dubai, United Arab Emirates
Head of OperationsJun. 2023 -
Jan. 2024
Prospero Investment GroupHead of Operations
Dubai, United Arab EmiratesMotivated and dynamic professional with a diverse background and extensive work experience. Exceptional communicator and team player known for building strong relationships. Results-driven and detail-oriented, passionate about driving innovation and making a positive impact. #Recruiter #MotivatedProfessional #InnovationEnthusiast #CustomerServiceExpert #DynamicLeader

Merlin's Posts

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    How I can help you

    Join a dynamic company focused on enhancing customer service experiences. We are dedicated to building efficient support processes and improving customer interactions, with a commitment to training teams for high-quality service delivery.

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    People I am looking for

    We seek a Customer Support Leader to manage large teams and international client operations. The role involves streamlining workflows, enhancing response quality, and coaching teams to perform optimally, ensuring excellent customer service.

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    Experience & Cases

    • Leadership in Customer Support & Operations Management • Expertise in CX Process Improvement • Workflow Design & Optimization • Training in Process & Soft Skills • Quality Assurance & Service Standards • Escalation Handling & Communication Strategy

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    • Competitive salary based on experience • Comprehensive benefits package • Opportunities for professional growth • Collaborative work environment • Flexible work arrangements

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    How to contact

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