Years of experience: 17

Call Center TrainerCall Center SupervisorInvestor & VCSales ManagerAccount ManagerCustomer Service

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Daniel's Career Path
Head of Strategic Alliances & PartnershipJan. 2020 -
Present
MaxisHead of Strategic Alliances & Partnership
Kuala Lumpur, MalaysiaLed strategic partnerships with key ministries and agencies to drive SME digitalization initiatives, resulting in RM70 Million TCV for SME segment yearly basic. • Successfully onboarded Maxis SMB as a key strategic partner with various government bodies, fostering digitalization efforts for MSMEs. • Collaborated with government agencies and industry associations to advise on digitalization pr...
Manager - Customer Engagement & Account ManagementJan. 2019 -
Jan. 2020
MaxisManager - Customer Engagement & Account Management
Kuala Lumpur, Malaysia- Leading and developing a team of Customer Engagement managers across the region. - Develop and execute strategic account management plans to improve servicing standards and deliverable to existing customers - Coordinate communications between product and service team members and department heads; - Drive Revenue growth on the account and also identify new business opportunities.
Base Management - Loyalty And Retention Senior SpecialistJan. 2018 -
Jan. 2019
MaxisBase Management - Loyalty And Retention Senior Specialist
Menara MaxisOverseeing entire Maxis SME Enterprise Regional Renewal/ Retention/ Churn portfolio. Ensuring our overall base management not exceeding 2% dilution. Also overseeing of 3 outsource partner that selling Maxis Business Products, Solutions & Services. With a team of 30 sales person. To also instill & build Sales Excellence in delivering business solutions to Maxis Enterprise division.

Daniel's Posts

  • 2

    About myself

    Skilled in negotiating, sourcing and structuring high‑impact strategic partnerships. Over 5 years as Head of Alliances and Strategic Partnerships, driving 30% YoY growth and securing MYR 70M in annual government projects through long‑term, trust‑based collaborations.

  • 2

    Job Description

    Seeking a senior role such as Head of Business Development, Business Development Director or Strategic Partnerships Director, with focus on B2B growth, channel development, and end‑to‑end management of strategic alliances that expand market reach and revenue.

  • 2

    How to contact

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