Years of experience: 2

Live ChatChat SupportCustomer ServiceTechnical Support AgentCall Center TrainerCall Center Supervisor

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Jeff's Career Path
Team LeaderJan. 2010 -
Jan. 2012
ConvergysTeam Leader
Managed 20 call center agents. Personal coaching and training. Helped manage project training and support materials. Quality and compliance monitoring.
Premiere BankerNov. 2008 -
Aug. 2009
Wells FargoPremiere Banker
Call center contact for high wealth customers. Answered account quotations, resolved customer issues, helped customers select and sweet up banking services best suited for their needs.

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