Austin, Texas, United States• Completed Level 1 and 2 Certification at Billing Platform Academy, enhancing expertise in smart billing solutions. • Collaborated with RESPEC clients to define and achieve strategic billing goals for optimal results.
Austin Texas• Directed Global Billing Management projects utilizing Software-As-A-Service (SAAS) and cloud computing technologies. The result, reduced billing costs and awesome customer satisfaction. • Led teams to successfully integrate a new API-based billing system, overcoming technical challenges and ensuring compliance with regulatory requirements. • Managed multiple domestic and international clien...
Austin, Texas Area• Managed and successfully implemented Meeting Room Manager (MRM) solution to clients utilizing Software-As-A-Service (SAAS) technologies and providing product and implementation expertise. • Implemented project methodologies resulting in future opportunities and reference able clients. • Directed effective team meetings to communicate statuses, changes, risks and issues to executive manageme...