Clare's Posts
- 2Clare Njage-Rwito
Head of Operations and Client Relationships
is willing to share expertiseClient Relationship Strategies - 2
How I can help you
Enhance retention through dedicated account management, reliable service, and proactive relationship building. Drive growth with personalized engagement, added value, and strategic communication, fostering long-term success and advocacy.
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People I am looking for
Ideal clients: • Tech-focused businesses • Companies seeking retention strategies • Organizations aiming for consistent market presence
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Experience & Cases
Achievements: • Piloted communication strategy boosting loyalty • Integrated cross-functional teams for growth • Extensive career in client relationship management • Collaborated with major industry players
- 2
How to contact
- 0Clare Njage-Rwito
Head of Operations and Client Relationships
is willing to share expertiseEnhancing Client Retention & Relationships - 0
How I can help you
Developing a robust retention strategy to secure client business while identifying upsell opportunities. Ensuring frequent client contact and deep understanding of their business to foster strong relationships and enhance customer longevity and satisfaction.
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People I am looking for
• Open to all business types • Expertise in Telco and ICT solutions • Looking for clients who value strong relationships and growth opportunities
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Experience & Cases
• Aligned business performance in Eastern Africa • Launched 3 connectivity solutions for 1,500 enterprises • Achieved 40% response on loyalty updates • Reduced feedback response times by 40% • Clients include Equity Bank, Barrick Gold, UN agencies
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How to contact