Years of experience: 14

Data EntryTranslatorCustomer Service

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Nury's Career Path
Associate (Communications & Engagement)Sep. 2016 -
Present
Ministry of Finance (Singapore)Associate (Communications & Engagement)
The Treasury
Customer Service RepresentativeMay. 2016 -
Aug. 2016
TeleperformanceCustomer Service Representative
Singapore- Assist JTC Corporation contact centre in its seamless transition to an outsourced vendor - Subject matter expert for JTC's account in training of new staff - Main contact point in handling of feedback for JTC's customers - Importing JTC's customer cases into new CRM solutions
Executive (Organisation Excellence)May. 2013 -
May. 2016
JTC CorporationExecutive (Organisation Excellence)
The JTC Summit- Manning Contact Centre hotline in attending to calls by JTC’s customers or members of the public - Managing queries received via JTC's corporate email address - Liaising with other government agencies and internal staff in managing feedback received from members of the public - Coordinating response across inter-agencies in handling feedback/queries submitted via OneService portal - Handlin...

Nury's Posts

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    How I can help you

    Efficiently manage data input tasks, ensuring timely completion. Expert in vetting and translating documents between English and Malay, maintaining high accuracy. Reliable, with a proven track record of earnest dedication to each project.

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    People I am looking for

    Looking for clients who: - Provide clear, concise instructions - Set realistic deadlines - Trust in my ability to deliver without micromanagement

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    Experience & Cases

    Achievements: - Completed public feedback report - Translated marketing materials - Created social media content

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    How to contact

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