Years of experience: 16

Document ProcessorHelp Desk SupportCustomer ServiceData EntryAdministrative AssistantAssistant

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Graziella's Career Path
Document ControllerFeb. 2021 -
Dec. 2025
DRA GlobalDocument Controller
Toronto, ONIn my role as a Document Controller at DRA Global, I am responsible for preparing and maintaining detailed drawings and documentation for various systems and operations. I collaborated with Section Leaders to ensure accurate revisions and compliance with ISO standards. My meticulous attention to detail and commitment to quality documentation were key in supporting project success.
Front Desk ReceptionistJul. 2020 -
Feb. 2021
Family Counseling ServiceFront Desk Receptionist
Ontario, CanadaMaintained practices and protocols to foster a culture of service excellence. Provided robust support to FCSS staff to enhance effective client and customer flow, administrative processes, and protocols. Input attendance, billing, and demographic data as part of maintaining accurate client files. Supported the Coordinator of the Connections Team and the Manager of Operations. Responded prompt...
Document ControllerSep. 2018 -
Jan. 2020
JHDADocument Controller
City of Johannesburg, Gauteng, South AfricaPrinted and compiled transmittals; issued technical drawings to relevant suppliers and construction sites. Regularly updated files, drawing registers, documents, and monitored vendor drawings. Documented transmittals on the drawing legend and ensured proper filing. Prepared purchase orders and assisted with the quality control documentation process.