Years of experience: 22

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Helen's Career Path
Principal Product UX ResearcherJul. 2022 -
Jan. 2026
American ExpressPrincipal Product UX Researcher
London, England, United Kingdom
Senior Manager - Global Consumer InsightsMay. 2015 -
Jun. 2022
American ExpressSenior Manager - Global Consumer Insights
London, United Kingdom• Consumer insight lead acting as the “voice of the customer” within global lending group to help inform NPD and drive greater share of revolve o Led Global E-2-E research process for NPD for new payment instalment and loan products. o Led Global E-2-E research process for NPD for multiple card refreshes across lending focus markets. • Consumer insight lead acting as the “voice of the custome...
Senior Manager - Global Corporate Payments InsightsMar. 2013 -
Apr. 2015
American ExpressSenior Manager - Global Corporate Payments Insights
London, United Kingdom

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