Cambridge, Massachusetts, United States• Streamlined day-to-day operations and handled a broad range of tasks including ad-hoc requests, manual procedures, diagnosis, remediation, and root cause analysis of service disruptions and critical incidents. • Bolstered secure coding practices by proactively addressing code vulnerabilities identified by third-party scanners; decreased security breaches by enforcing secure coding standards...
Boston, MA• Spearheaded remote software development on a project to re-platform and rebrand an Environmental, Social, and Governance (ESG) data management solution. • Employed technical acumen and industry expertise to develop core software and features according to technical and operational specifications, configuring software functionality to optimize system functionality and ease of use. • Communica...