Years of experience: 7

Customer Retention SpecialistCustomer Care SpecialistLive ChatChat SupportCustomer Success ManagerHelp Desk Support

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Caleb's Career Path
Customer Support RepresentativeMar. 2024 -
Present
AmberjackCustomer Support Representative
New York, United States
Customer Service AgentMay. 2022 -
Mar. 2024
LatchelCustomer Service Agent
United States
Customer Experience ManagerNov. 2020 -
Jun. 2022
Melbourne BushfoodCustomer Experience Manager
Melbourne, Victoria, Australia

Caleb's Posts

  • 0

    About myself

    Extensive experience in eCommerce, especially Shopify. Led FairtexStore.com's customer service team to a 4.8-star CSAT score, ensuring first response times under 24 hours and an average resolution time of 12 hours.

  • 0

    Job Description

    Seeking a role where I can drive a customer support team to excel in key performance indicators, fostering an environment of exceptional service and efficiency.

  • 0

    How to contact

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