Years of experience: 8

Blog ManagerContent WriterCopywriterCopywritingProject CoordinatorResearch Assistant

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Rose's Career Path
Customer Relationship Management SpecialistOct. 2024 -
Present
SMCP – Sandro, Maje, Claudie Pierlot, FursacCustomer Relationship Management Specialist
New York City Metropolitan Area• Conducted in-store trainings on CRM Retail KPIs to improve client engagement and data capture performance • Managed end-to-end CRM campaigns, including lapse customer reactivation and loyalty initiatives • Oversaw VIP client strategy and personalized communications to enhance retention and sales • Acted as Clienteling Pilot Manager, supporting store teams with new clienteling tools and best...
Customer Relationship Management CoordinatorNov. 2022 -
Oct. 2024
SMCP – Sandro, Maje, Claudie Pierlot, FursacCustomer Relationship Management Coordinator
New York City Metropolitan AreaAs a global leader in ready-to-wear fashion and accessories, SMCP (Sandro, Maje, Claudie Pierlot & De Fursac) inspires Parisian Elegance around the world. • Execute the North America email marketing calendar for promotional & editorial email content as well as support US & Canada retail outreach moments. • Implement trigger email strategies, including welcome email series, birthday & loyalty ...
E-commerce and CRM AssistantJul. 2022 -
Nov. 2022
SMCP – Sandro, Maje, Claudie Pierlot, FursacE-commerce and CRM Assistant
New York City Metropolitan Area

Rose's Posts

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    How I can help you

    Develop strategies for emails/SMS to enhance brand communication. Design online assets and ensure brand consistency. Translate materials for Quebec's French-speaking audience. Focus on increasing email/SMS opt-ins. Experienced in retail and clienteling.

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    People I am looking for

    Seeking collaboration with global brands like SMCP, PVH, PwC. Open to partnerships with smaller enterprises. Experience in diverse markets: London, Hong Kong.

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    Experience & Cases

    Secured over 10% new email opt-ins. Developed loyalty programs. Coordinated store and capsule launch events. Participated in trade shows for collection promotion. Worked with fashion companies, open to new fields.

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    How to contact

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