Years of experience: 39

Document ProcessorData Entry AssociateTyping SpecialistData Entry SpecialistData EntryEditor

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Carrie's Career Path
Director Security Technical CommunicationsNov. 2022 -
Mar. 2023
SalesforceDirector Security Technical Communications
United States• Managed a team of technical writers who wrote internal engineering documentation for the Security team. • Planned and implemented documentation strategy. Created a process for requesting documentation work using the same agile tools engineers use, making it easy for the teams to include documentation in Sprints. • Responsible for the quality and presentation of all internal Security docu...
Manager Security Technical CommunicationsApr. 2021 -
Nov. 2022
SalesforceManager Security Technical Communications
• Managed a team of technical writers who wrote internal engineering documentation for the Security team. • Wrote technical documentation for multiple Security services. Created and structured Confluence spaces for Security teams. • Hired and managed contract and full-time employees and mentored a college intern for the summer of 2022. • Interfaced with GRC to maintain audit requirements...
Lead Technical WriterApr. 2015 -
Nov. 2022
SalesforceLead Technical Writer
• Documented APIs, tools, and services for the Security team. • Project managed all Security documentation projects. • Hired and managed contract writers.

Carrie's Posts

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    About myself

    With 30 years in tech, I've excelled in crafting user documentation, including SDK and API engineering docs. I've successfully led teams and projects, consistently delivering on time.

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    Job Description

    Seeking contract roles, I thrive in diverse environments, from startups to large corporations, collaborating with international teams on a project-by-project basis.

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    How to contact

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