Years of experience: 19

Complaint Resolution SpecialistService Quality ManagerCustomer Retention SpecialistCustomer ServiceProject ManagerProduct Manager

Trusted by top professionals

Trust Score

Exceptionally trusted; proven professional excellence.

100%
Tyrone's Career Path
Vice President – Client ServicesAug. 2022 -
Jul. 2025
Akiak TechnologyVice President – Client Services
Directed cross-functional teams across seven IT contracts (≈70 staff and subcontractors) using Agile and Kanban methodologies, ensuring on-time delivery and adherence to budget constraints. Enhanced supplier inventory and procurement processes for Naval Supply SystemsCommand (NAVSUP) by optimizing Salesforce data management, increasing data accuracy by 20 %. Managed the USCIS project team t...
Sr. Project/Program ManagerJan. 2021 -
Jun. 2022
Potawatomi Training, LLCSr. Project/Program Manager
United StatesCollaborated with the Health IT Modernization department to help Indian Health Services accurately track COVID-19 cases on NativeAmerican reservations, using data tools and machine learning AI technology to deliver timely reports, enhancing stakeholder communication and supporting effective public health actions. Implemented Agile project management practices, using Earned Value Management a...
Program ManagerMay. 2012 -
Oct. 2020
ICF InternationalProgram Manager
United StatesLed the EPA EPASS and USAccess HSPD-12 initiative as Program Manager and eCPIC Analyst, coordinating cross-agency stakeholders and delivering all major milestones on schedule while ensuring compliance with HSPD-12 security standards Worked with the EPA Project Manager to tailor tasks and schedules, evaluating the EPASS program's fi scal health through earned value management (EVM). Defined ...

Tyrone's Posts

  • 0

    About myself

    With over 20 years of experience, I excel in leading IT initiatives for both federal and commercial sectors. My skills cover system modernization, PMO governance, and Agile methodologies. I have improved delivery efficiency by 17% and data accuracy by 20%, managing teams of 70+.

  • 0

    Job Description

    Seeking opportunities to manage IT projects or lead a PMO office, leveraging my expertise in cloud migration, cybersecurity programs, and AI automation to drive strategic execution and enhance operational performance.

  • 0

    How to contact

No responses yet
0