Years of experience: 8
Data EntryChief Customer Officer (CCO)Customer Success ManagerHelp Desk SupportCustomer ServiceCall Center Supervisor
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William's Career Path
Jul. 2025 -Present
GradRight Inc.Growth & University Partnerships Associate
Reston, Virginia, United States
Jul. 2025 -Present
GradRight Inc.Growth & University Partnerships Associate (Analytics & Operations)
Reston, Virginia, United States
Aug. 2024 -Jul. 2025
University of Maryland - Robert H. Smith School of BusinessGraduate Research Assistant - Marketing and Communications
College Park, Maryland, United States- Analyzed data from marketing campaigns, providing strategic insights to improve student engagement, particularly in tech and AI-focused initiatives, increasing visibility and program reach. - Collaborated with cross-functional teams to optimize outreach efforts, integrating AI insights into marketing strategies to enhance targeting and audience engagement