Years of experience: 16

Customer Care SpecialistChat SupportCustomer Success ManagerCustomer ServiceDocument ProcessorDatabase Coordinator

Trusted by top professionals

Trust Score

Exceptionally trusted; proven professional excellence.

90%
Caroline's Career Path
Site AdministratorOct. 2017 -
May. 2018
SNC-LavalinSite Administrator
DurbanSite Administrator responsible for site procurement and administration at the Engen Refinery in Durban during the 2017/2018 Turnaround project.
Freelance operations manager/customer support / writer /virtual assistantSep. 2016 -
Present
Skye CreationsFreelance operations manager/customer support / writer /virtual assistant
WorldwideBlogs, website content, reviews, articles, news and more. Working freelance for clients in the USA, UK, Canada, India, Saudi Arabia, South Africa and Australia. Taking calls, making calls, creating databases, newsletters, updating tickets, handling customer satisfaction, concierge service and more. Providing HR services to start-ups. Sub-editor for an Australian parenting magazine for 2 years...
Owner/Copywriter/Editor/VA/Customer SupportSep. 2016 -
Present
Skye CreationsOwner/Copywriter/Editor/VA/Customer Support
South Africa

Caroline's Posts

  • 0

    How I can help you

    Delegate daily tasks like inbox and calendar management to focus on strategic goals. Identify areas for delegation: • Inbox Management • Calendar Coordination • Document Control • Task Prioritization

  • 0

    People I am looking for

    Seeking collaboration with: • Ono Consulting • Kentz Engineering • Bolton Smith • Plasmould Plastics • Additional SMEs

  • 0

    Experience & Cases

    Achievements include: • Inbox Management • Ticketing System Handling • Change Management • Stock System Creation • HR Administration • Procurement

  • 0

    How to contact

No responses yet
0
  • 0

    About myself

    With over 8 years of remote experience as a Virtual Assistant, Customer Support, and Administrator, I've developed a 30k applicant database, implemented a lasting color-coded filing system, and supported a freelance website's customer service.

  • 0

    Job Description

    Seeking a supportive role where I can contribute effectively to business operations while expanding my skills and knowledge. Open to diverse opportunities that foster growth and collaboration.

  • 0

    How to contact

No responses yet
0