•Oversee office operations, ensuring seamless communication through phone, email, and web channels to support client needs efficiently. •Manage crisis response by troubleshooting and resolving urgent technology issues that could impact office functionality or client services. •Coordinate program logistics, including room reservations and technology setup, adapting quickly to changes to mainta...
•Effectively managed staff schedules during the COVID-19 pandemic, ensuring compliance with state regulations and adjusting schedules rapidly in response to changing needs. •Facilitated virtual learning for children, troubleshooting and maintaining essential technology during a time of crisis.
•Managed patient care logistics, coordinating transportation and treatment schedules to ensure critical care continuity. •Provided administrative support for emergency procedures, ensuring staff and patients were well-prepared for sudden changes or urgent care needs.