Years of experience: 19

South AfricaStartup FounderITConsultingData EntryAdvisor

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Jannie's Career Path
DirectorSep. 2019 -
Present
South AfricaBusinesses struggle with data. Not with the fact that they have data, but more with what to do with the data they have. I've found that the problem stems from the fact that the people heading up the business strategies and goals, and the people who understand data and analytics, are not necessarily one and the same. The gap is the language barrier between the strategy stakeholders and the dat...
Head: Analytics SolutionsJan. 2015 -
Sep. 2019
ConsultaHead: Analytics Solutions
Pretoria Area, South AfricaI started the analytics solution to support customer experience measurement and management. We integrated business data with customer experience measures to derive more value from the results. We built predictive models to predict customer behaviour and assist clients in improving their customer experience management. We provided training on analytical concepts to bridge the gap between custo...
Client DirectorJul. 2009 -
Dec. 2014
ConsultaClient Director
Pretoria Area, South AfricaGeneral project and team management on research projects for corporate clients. Growing of existing accounts / clients. Strategic consultation regarding customer experience.

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