Years of experience: 16

Tech SupportIT

Trust Score

Highly reliable; strong professional involvement.

70%
Samir's Career Path
Senior IT Administrator | Systems & Infrastructure @ Integrated Dawiyat ProjectJan. 2024 -
Present
CeitconSenior IT Administrator | Systems & Infrastructure @ Integrated Dawiyat Project
Saudi Arabia
IT AdministratorJun. 2022 -
Jan. 2024
Yanbu Industrial City, Al Madinah, Saudi Arabia• Serve as first point of IT support on company campus • Closely collaborate with operators and staff to identify and quickly address problems • Respond to, follow, and close support tickets according to company policies • Manage incident and outages, and stay ready during power maintenance operations • Configure and deploy laptops, desktops, and printers, and install/upgrade hardware as need...
IT Support EngineerJul. 2021 -
Oct. 2021
noonIT Support Engineer
Jeddah, Makkah, Saudi ArabiaAchievements: • Successfully worked with upper management to identify cost-effective systems and services that improved business efficiency and saved costs. • Maintained effective communication with management, inbound, outbound, logistic, and LPS teams to support business goals and drive the success of the company. Responsibilities: • Responsively addressed, tracked, and resolved JIRA ticket...

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