Years of experience: 17

Call CenterCustomer Support RepresentativeMarketingITSupport SpecialistSales & BizDev

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Milena's Career Path
Operations Delivery ManagerJun. 2023 -
Present
AkkodisOperations Delivery Manager
Sofia, Sofia City, Bulgaria• Supporting all activities for a major GIS mapping project • Collaboration between all stakeholders • Daily, weekly reporting • Monitoring SharePoint files/tools accuracy and implementation of all needed changes and updates • Project Service Desk management • Monitoring of payment process - Payhawk payments management, PNL monitoring • Fines management • Project Data analyses and reporting •...
Operations Delivery ManagerOct. 2021 -
Jun. 2023
ModisOperations Delivery Manager
Sofia City, Bulgaria• Supporting all activities for a major GIS mapping project • Collaboration between all stakeholders • Daily, weekly reporting • Monitoring SharePoint files/tools accuracy and implementation of all needed changes and updates • Project Service Desk management • Monitoring of payment process - Payhawk payments management, PNL monitoring • Fines management • Project Data analyses and reporting •...
Regional CoordinatorMar. 2021 -
Oct. 2021
ModisRegional Coordinator
Sofia City, Bulgaria• Hiring, managing, monitoring and supporting all field operations and logistics for a dedicated fleet of a major, multi-national GIS mapping project • Ensure compliance with industry regulations and company policies across all operations • Maintains strong relationships with clients, vendors and stakeholders • Provide regular reports to Program manager for the purpose of Monthly Business Rev...