Years of experience: 14

Account ManagerFinanceSales & BizDevC-level ExecutiveBusiness OwnerMarketing

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Ana's Career Path
International Center ManagerApr. 2024 -
Dec. 2024
Hospital Serena del MarInternational Center Manager
Cartagena, Bolívar, Colombia• Spearheaded international patient operations, ensuring seamless coordination from initial inquiry to post-treatment follow-up. • Oversaw offshore and onshore teams, optimizing workflows and resource allocation to enhance efficiency and service quality. • Implemented process improvements that streamlined patient care and reduced wait times, improving overall satisfaction. • Collaborated with...
Optical ManagerFeb. 2022 -
Mar. 2024
LTA VisionOptical Manager
United States• Managed the transition from on-premises systems to cloud-based operations, improving scalability, operational efficiency, and patient service delivery. • Led and coordinated both offshore and onshore teams, ensuring seamless communication and service delivery to remote patients. • Integrated ERP systems for patient service tracking, billing, and scheduling, significantly improving data mana...
Account ManagerJan. 2019 -
Dec. 2021
Madre AgenciaAccount Manager
Miami, Florida, United States• Managed international remote teams across multiple time zones, ensuring that daily operations and key projects were completed efficiently. • Managed cloud-based systems for real-time collaboration, ensuring seamless communication between team members and clients, regardless of location.

Ana's Posts

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    How I can help you

    I developed patient engagement strategies, increasing referrals. I oversaw offshore and onshore teams, optimizing workflows and resource allocation. Also, managed executive scheduling, international patient coordination, and operational strategy to improve service efficiency.

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    People I am looking for

    Looking for Clients: - International hospitals, clinics, and health care organizations.

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    Experience & Cases

    Achievements & Clients: - Managed international patient coordination - Worked with executives in operations - Supported client services and strategic teams - Collaborated with clinical and international partners

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    How to contact

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