Years of experience: 8

ColombiaClient Relations SpecialistBusiness OwnerBusiness AnalystCustomer ServiceConsulting

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Susana's Career Path
Marketplace Lead - Customer SuccessJun. 2021 -
Present
AperMarketplace Lead - Customer Success
Medellin, Antioquia, Colombia
Project ManagerSep. 2020 -
Jun. 2021
LFSProject Manager
Transition ManagerMar. 2020 -
Sep. 2020
LynxusTransition Manager
Medellin, Antioquia, Colombia

Susana's Posts

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    How I can help you

    We tackle key challenges like client churn, loyalty issues, and engagement drops. Our strengths lie in enhancing client retention, driving upsells, and providing a tailored framework to meet specific business needs.

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    People I am looking for

    - Ecommerce - Technology

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    Experience & Cases

    - Supported 3 marketplaces’ launches in 3 years - Expanded client bases - Implemented cross-sell strategies - Clients: Bancolombia, Banco Nacional de Costa Rica, Scotiabank

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    How to contact

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