Years of experience: 16

Call CenterCall Center SupervisorCall Center TrainerHRCustomer ServiceCustomer Success Manager

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Mayra's Career Path
Service ManagerJun. 2025 -
Present
Inmediata Health GroupService Manager
Gerente General Call CentersSep. 2024 -
Apr. 2025
TurnosPRGerente General Call Centers
Puerto Rico• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction. • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, and company procedures. • Formulated policies and procedures to streamline operations.
Contact Center Manager Liberty Puerto RicoNov. 2020 -
Apr. 2025
Liberty Latin AmericaContact Center Manager Liberty Puerto Rico
Puerto Rico