Years of experience: 21

MarketingCustomer ServiceConsultingCase ManagerClient Relations SpecialistService Quality Manager

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Lucas's Career Path
Regional ManagerSep. 2016 -
Present
Vermeer CorporationRegional Manager
LATAMResponsible for maintaining, growing and developing existing and new business in designated region through dealership netwrok. Close relationship with dealership's board of directors and executive Teams, working in dealership and Vermeer's best interest to provide best solution for existing problems in areas where our producs causes positive impact. Accountable for general wholegoods and part...
Lifecycle ManagerSep. 2014 -
Sep. 2016
Vermeer CorporationLifecycle Manager
LATAM and Vermeer BrasilRestructured Parts & Service department for the dealership reviewing processes, reducing cost and increasing revenues from labour parts' sales. Increased Team work leading to higher index of customer satisfaction, lower warranty expenditure and higher hit rate with stock management. Implemented training programs decreasing machine down time and transitioning from corrective to preventive main...
Environmental Solutions Manager - Vermeer Latin AmericaMay. 2013 -
Sep. 2014
Vermeer CorporationEnvironmental Solutions Manager - Vermeer Latin America
Environmental market analysis in Latin America with Fit-to-Market project development. Bridge global and niche market demands with new or updated product line, assist dealerships in closing deals expanding the segment footprint in the region. Transfer knowledge to spread specilisation from dealerships in the segment via theoretical and practical training sessions, and consolidate Vemeer as re...

Lucas's Posts

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    How I can help you

    • Develop strategies to boost customer loyalty. • Design effective marketing campaigns. • Analyze business for talent optimization. • Foster long-term customer relationships. • Extensive market knowledge and quick adaptability.

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    People I am looking for

    • Startups and SMEs • Industrial equipment dealerships • OEMs • Rental industry • Manufacturing sector

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    Experience & Cases

    • Doubled dealership sizes in Latin America. • Established dealership association for best practices. • Guided through management and ownership transitions. • Increased revenue and reduced costs. • Clients: Industrial equipment dealerships in Latin America.

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    How to contact

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