Years of experience: 20

CopywritingITCustomer ServiceHelp Desk SupportChat SupportTech Support

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Kara's Career Path
IT Asset Distribution LeadAug. 2025 -
Present
Chicago Public SchoolsIT Asset Distribution Lead
IT Supply Chain ManagerJan. 2024 -
Mar. 2025
PEAK6IT Supply Chain Manager
Chicago, Illinois, United States• Managed vendor relationships for software renewals and hardware procurement. • Led project management from RFP process to implementation for IT initiatives. • Oversaw governance of IT spend, ensuring optimal allocation of resources.
IT Operations ManagerJan. 2022 -
Feb. 2024
PEAK6IT Operations Manager
Chicago, Illinois, United States• Managed inventory and system processes, including vendor management and software renewals. • Led project management from RFP process to implementation, ensuring successful outcomes. • Provided AV support and management for seamless operations.

Kara's Posts

  • 0

    About myself

    Experienced in resolving customer issues efficiently through text chat, focusing on minimizing ticketing time while enhancing customer satisfaction. Proven track record in improving support operations and helping a greater number of clients.

  • 0

    Job Description

    Seeking opportunities that offer a flexible schedule and remote work environment, allowing for a balanced professional and personal life while delivering exceptional customer service and support.

  • 0

    How to contact

No responses yet
0