Years of experience: 5

Customer Support RepresentativeInfluencer Marketing ManagerContent ManagerBrand Marketing ManagerMarketingCall Center

Trust Score

Exceptionally trusted; proven professional excellence.

80%
ABDELLATIF's Career Path
Social Media and Communication managerFeb. 2025 -
Present
Smash TnSocial Media and Communication manager
Tunisia, TunisLed the full digital growth and brand positioning of Smash, transforming the brand from an emerging local player into a high-visibility, high-conversion business. Scaled the brand’s Instagram presence from 3K to 34K+ followers, driven by a data-led content and influencer marketing strategy. Designed and executed a moderative influencer marketing approach, focusing on authentic creators, UGC...
Senior Business Development ManagerDec. 2023 -
Jun. 2024
RiskreenSenior Business Development Manager
United Arab Emirates• Conducted comprehensive market research to identify potential clients, market trends, and competitors. • Developed and implemented effective business development strategies to drive revenue growth and market expansion. • Built and maintained strong relationships with key decision-makers within DNFBPs and financial institutions, pitching our TFS compliance solution.
CX and Platforms - Digital Marketing operationsFeb. 2022 -
Dec. 2023
L'OréalCX and Platforms - Digital Marketing operations
Dubai, United Arab Emirates• Led the Digital and Customer experience Transformation, • Upheld and implemented digital strategies & priorities with proper KPIs • Handled the social retainer and customer experience agencies and setting the budget across all the Divisions • Owned and drived the utilization of existing consumer engagement tools & platforms such as Sprinklr, Domo, • Developed and implemented CRM strategies ...

ABDELLATIF's Posts

  • 2

    About myself

    With 4 years of expertise, I led CX and platform initiatives at L'Oréal Middle East, enhancing brand image, digital strategy, and KPI maintenance. Previously, at Qlifestyle Malaysia, I crafted strategies to elevate client satisfaction across various communication channels.

  • 2

    Job Description

    Seeking a remote role that leverages my skills in community management, social media strategy, and customer experience, allowing for flexible collaboration and innovation in a virtual environment.

  • 2

    How to contact

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