Years of experience: 10

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Tasha's Career Path
Information Technology Operations SpecialistJun. 2019 -
Present
Weavers Way Co-opInformation Technology Operations Specialist
Philadelphia, Pennsylvania, United StatesTechnical Support Specialist’s duties and responsibilities revolve around maximizing computer system capabilities and supporting staff and members with technical issues. Handling customer technical support cases through phone and email submissions.Part of this role is to configure and set up workstations and laptops in accordance with the company’s policy. Maintain Active Directory,by creatin...
OwnerJan. 2018 -
Present
Philadelphia, Pennsylvania, United StatesSweet Tea Tech Support Is a comprehensive IT support service dedicated to helping businesses and individuals navigate their technology needs with a strong emphasis on exceptional customer service. Our mission is to provide reliable, efficient, and friendly support, ensuring that our clients feel valued and understood throughout their tech challenges. Quick remote sessions to troubleshoot and ...
IT DirectorJul. 2015 -
May. 2019
Acworth, Georgia, United StatesCreated company websites through WordPress as well as provided company specific SEO research and implementation. Provided routine website maintenance including creating product specific graphics and site event calendar. Set up & provided maintenance for VPS web hosting. Remote tech support for clients through Email Support. Created & maintained company web cart through Ultracart system. Maint...

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