Years of experience: 21

Service Quality ManagerCase ManagerCustomer Success ManagerCustomer ServiceCall CenterAuditor

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Diana's Career Path
Internal Auditor ManagerJan. 2025 -
Present
AyvensInternal Auditor Manager
Amsterdam, North Holland, Netherlands
Senior Internal AuditorJul. 2023 -
Jan. 2025
AyvensSenior Internal Auditor
Amsterdam, North Holland, Netherlands
Senior Digital Transformation Program ManagerJan. 2022 -
Jul. 2023
PhilipsSenior Digital Transformation Program Manager
Netherlands1. Managing Programs focused on innovation and aimed at increasing workforce efficiency: Workforce Capacity Management, Knowledge Management Programs. 2. Setting up and managing the Programs, including the set-up of appropriate sub-Projects and mentorship of the Project Managers. 3. Controlling the Programs' activities in terms of quality, time, money, communication, staffing and structurally...