Years of experience: 23
Sales ManagerBusiness Development ManagerMarketingSales & BizDevCustomer ServiceConsulting
Trust Score
Exceptionally trusted; proven professional excellence.
Joy's Career Path
Jul. 2018 -Dec. 2020
LufthansaCountry Manager
ManilaLead market strategist for the Philippines. Oversees the company operations, business portfolio and revenue generation. Responsible for the development and implementation of plans, activities and programs of the organization. Served as the appointed legal representative of Lufthansa German Airlines, Swiss International Air Lines and Austrian Airlines in the Philippines. Collaborated with othe...
Jul. 2016 -May. 2018
LufthansaAccount Steering Expert
PhilippinesConducted research and evaluated data using data analytics. Data account management activities based on monthly analysis and evaluation of account management portfolios and their possible revenue potential. Identified sales based opportunities and threats by competition monitoring (frequency and capacity) using data analytics. Ensured quality of agent and corporate reference data in the relev...
Jan. 2015 -Jul. 2016
LufthansaManager for Sales / IT Coordinator
PhilippinesHandled indoor sales and provided support to outdoor sales. Attended to reservations and ticketing functions of the Lufthansa Group. Handled group travel. Responsible for customer care handling. In charge of sales administration. Facilitated product workshops. Initiated and coordinated staff training. Over – all coordinator for all IT requirements of the station.