Years of experience: 11

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Grace's Career Path
ICT AssistantJul. 2022 -
Present
World Health OrganizationICT Assistant
Abuja, Federal Capital Territory, NigeriaPrimary: Support the ICT Focal Point in providing the services of information and communication technology to WHO Country Office as necessary. Installation, Administration and Maintenance: Coordinate the installation and maintenance of all ICT hardware and software. Ensure uninterrupted and effective ICT services to the office. Install and support LAN/WAN and data communications systems. Main...
Helpdesk Technician (North-West Zone)Aug. 2019 -
Jun. 2022
World Health OrganizationHelpdesk Technician (North-West Zone)
Kano, NigeriaStand as the first line of ICT support to all WHO states within the zone. 2. Maintain and troubleshoot Local Area Network related issues for voice, data & Power, internet connectivity/Email challenges, Desktops and Laptops hardware related problems, all computer software related problems, all user accounts for accessibility, password recovery and ERP log on 3. Assist with deployment of ICT in...
ICT/Customer ServiceMar. 2019 -
Jul. 2019
Gowans Microfinance Bank LimitedICT/Customer Service
jos, nigeriaTroubleshooting hardware, software and network devices Attend to customers and solve issues. Assigned to reconcile ATM settlement account and General Ledger, send monthly e-statements to specific customers, register Biometric Verification Number (BVN), process disputes and dispense errors.

Grace's Posts

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    How I can help you

    Offer comprehensive solutions for PC issues, conduct software training for beginners, and teach computer science fundamentals. Ensure thorough problem review by asking relevant questions to deliver effective solutions.

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    People I am looking for

    Target Clients: - WHO Abuja - Organizations needing tech assistance - Businesses seeking software training - Startups requiring IT support

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    Experience & Cases

    Achievements: - Resolved hardware, software, network issues - Trained staff on new technologies - Provided remote network support Previous Clients: - Various organizations - Businesses - Startups

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    How to contact

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