Years of experience: 7

Data Entry AssociateTyping SpecialistData Entry SpecialistData EntryResearch AssistantOffice Assistant

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Alexander's Career Path
CAP Resolution SpecialistAug. 2024 -
Present
AmazonCAP Resolution Specialist
Customer Service AssociateSep. 2023 -
Aug. 2024
AmazonCustomer Service Associate
Colombia+ Monitor and analyze customer's orders and queries for both the brazilian and mexican markets, in order to identify irregular activities and potential concession abuse, with Average Contact Handling Times (ACHT) below 12 minutes and positive consumer experiences above 75%, demonstrating high emotional intelligence, conflict resolution and effective communication.
Freelance Data Analyst | Data ScientistDec. 2022 -
Jul. 2023
UpworkFreelance Data Analyst | Data Scientist

Alexander's Posts

  • 0

    How I can help you

    As an engineer skilled in Excel and mathematical concepts, I efficiently analyze data. I specialize in collecting, cleaning, and preparing data to derive actionable business insights.

  • 0

    People I am looking for

    - Looking for initial client collaborations - Open to diverse industries - Interested in data-driven projects

  • 0

    Experience & Cases

    - Seeking first client opportunities - Previous experience with researchers - Ready to deliver impactful results

  • 0

    How to contact

No responses yet
0