Years of experience: 13

Project ManageršŸ§Ø ConsultingUndergraduate StudentšŸ”„ Startup FounderComputer ScienceSongwriter

Trust Score

Trustworthy; active professional engagement.

55%
Jarvis's Career Path
Internet Service Representative IVJun. 2015 -
Oct. 2022
GEICOInternet Service Representative IV
Macon, Georgia Areaā€¢ Utilized CRM and CXM platforms such as Salesforce and Sprinklr to assist customers with their auto policies. ā€¢ Identified, researched, and resolved billing variances to maintain system accuracy. ā€¢ Solved over 100 technical issues per month for the GPS Vehicle Tracking app, DriveEasy, leading to a 95% quality rating. ā€¢ Achieved effective results in over 70 cases per day.
Order SelectorDec. 2013 -
Jun. 2015
SyscoOrder Selector
College Park, Gaā€¢ Utilizing triple pallet jacks, selected customer orders while maintaining a 140% work output over the duration of employment.
Patient Service TechnicianAug. 2011 -
Dec. 2013
Rotech HealthcarePatient Service Technician
Milledgeville,gaā€¢ Performed delivers of doctor-prescribed oxygen products and durable medical equipment (DME) to patients. ā€¢ Exceeded at additional responsibilities, including on-call technical support, device repair, product training, and warehouse management. ā€¢ Managed a patient database of over 300 patients in the Central Georgia Area.